Cookie Policy

We pride ourselves on our excellent customer service. In order for us to provide and continually improve this service, we use cookies for a number of reasons. Whilst our cookies do not contain any personal information and simply help us to improve your online experience, we'd like to explain more about how and why we use them.

Cookies make websites work better

Cookies are small text files placed on your computer by websites or emails. They provide useful information to companies which contributes to the ongoing development of the website in line with customer demands. They also make sure you can use our handy calculators, our social media links, and remember any preferences you wish to set. For us, cookies help to analyse how our customers interact with our website so we can make improvements and generally make the website work better for everyone. We use three types of cookies on our websites:
  • Session cookies, which are deleted after each visit
  • Persistent cookies, which remain in place across multiple visits to our website
  • Third party cookies, which are used by our approved business partners
Some of these cookies are essential and some are optional.

Some cookies are essential

Certain cookies are necessary in order for you to use our website. They are used 'in-session' each time you visit and then expire when you leave the website. They are not stored on your computer and they do not contain any personal data. However, you can delete them via your browser if you wish to do so, but this will restrict the functions that you are able to carry out on our site. For more information on how to disable cookies, you can visit the About Cookies website. Here are the essential cookies and how we use them:
  • Session cookies: These enable you to carry out some essential functions on our site, such as maintaining login details for the session or for a transaction. They also help by minimising the need to transfer information across the internet. They are not stored on your computer and expire when you terminate your browser session. 
  • Tracking cookies: These enable us to recognise repeat visitors to our site. By matching an anonymous, randomly-generated identifier, we are able to record specific browsing information such as how you arrive at the site, the pages that you view, options that you select, and the path that you take through the site. By monitoring this information, we are able to make improvements to our site.

Some cookies are optional

These cookies are usually provided by our business partners and help us to filter irrelevant messages or pop-ups, and ensure that we only send you information which is interesting and relevant to you. Here are the optional cookies and how they are used:
  • Social cookies: These cookies allow you to share and like our pages through your favourite social networking sites.
  • Marketing cookies: These cookies help us tailor the advertisements you see on third party websites by understanding what interests you on our site, such as the pages that you view. We don't combine this information with personal details that you provide us with. 

You can accept or block cookies

You can block any cookies from any website through your browser settings. For more information on how to disable cookies in your browser, you can visit the About Cookies website. If you share the use of a computer, accepting or rejecting cookies will affect all users of that computer.

Flash cookies

These cookies make it quicker and easier for you to access websites on subsequent visits which use Flash technology. Deleting them means that you may have to re-enter information each time you visit the same website. However, you can delete Flash cookies by going into the Settings Manager of your Adobe Flash Player. You will be taken to the Adobe website, which lists the websites containing Adobe cookies on your browser. You can then click delete next to the relevant websites.

Find out more

You will find more information about cookies on the About Cookies website, which gives information on how you can delete cookies from your computer. For information on how to do this on your mobile phone browser, please consult your handset manual.